Exhibit: Exhibit: The Bounded Autonomy Convergence

**Ordinary account.** A competent operations lead, applying standard exception-handling practice, would have addressed a growing review backlog by adding reviewer capacity or extending working hours, not by changing which exceptions reached review at all. **Distinguishing evidence.** No reviewer capacity was added during the engagement. The queue stabilized because the proportion of exceptions requiring a human decision fell, not because more decisions were made per hour by the same reviewer. **Honest finding.** The ordinary account is ruled out by the sequence of changes recorded in the engagement residue: capacity was never added, and the stabilization followed the routing change by one week, not a staffing change. The result is recorded as supported, on a single case, in one domain. Whether the pattern transfers beyond retail operations is an open question carried forward to the Bounded Autonomy as a Recurring Constraint Pattern record.